SHIPPING AND DELIVERY

Saco + Nova offers an array of shipping and delivery options. Our smaller merchandise is sent standard delivery via the carrier of your choosing (USPS, UPS, Fed-Ex, etc). Please specify your preference, if you have one, during checkout.

For larger items, Saco + Nova offers door-to-door white-glove delivery through U-ship. We will arrange this upon receipt of your order. Delivery generally takes between 1 and 2 weeks. You will receive an email with tracking details after making your purchase. Warehouse pick-up is encouraged for customers in the Los Angeles area. As always, we invite you to contact us with any questions.

RETURN POLICY

Saco + Nova relies on the highest standards of connoisseurship in selecting our vintage and antique merchandise. We are confident you will be delighted by your one-of-a-kind purchase, however, in the unlikely event that an item arrives damaged in shipping or is seemingly different than described, customers must contact us within 3 days of receipt of the product.

Due to the complexities involved in packing and shipping our delicate and oversized products, we do not offer returns on our merchandise. We do, however, invite our customers to ask questions, or request additional information and images BEFORE making a purchase. Saco + Nova takes special care to accurately photograph and describe the condition of each product, yet due the nature of vintage and antique products, it is possible an object could have age-appropriate wear visible upon in-person inspection that was not readily apparent in the our website images.